Month: May 2025

29 May, 25

Three (3) Timeless Strategies for Meaningful Customer Retention

In a business climate increasingly driven by automation, scale, and efficiency, one critical asset continues to define long-term success: trust. And trust, particularly in client relationships, is not built on dashboards or campaigns, it is built through consistent, human interaction over time. Driving over 500 kilometers recently to meet with a long-standing client, our CEO […]
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22 May, 25

Ten (10) Key Takeaways on ERP Change Management

1. Early User Engagement Is Critical A major reason ERP implementations fail is because business users are not involved early enough. Resistance often stems from change being pushed onto users without their input or buy-in. 2. Start With the Right Intent ERP success begins with clear understanding of why the ERP is needed and proper […]
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11 May, 25

Best Practices for a Successful ERP Change Management

Enterprise Resource Planning (ERP) implementation is a people-driven process that requires structure, leadership and early planning. It is beyond the act of installing software.Based on real-life observations and lessons we have derived so far as experts, here are five practices that can make your ERP change management implementation successful. 1. Empower Internal Champions Change doesn’t […]
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